Puryanti, Puryanti. “Analisis Pengaruh Perceived Service Quality Terhadap Pemanfaatan Instalasi Rawat Jalan”. JI-KES (Jurnal Ilmu Kesehatan) 5, no. 1 (August 28, 2021): 43–50. Accessed July 9, 2025. https://journal.unhasa.ac.id/index.php/jikes/article/view/246.