PURYANTI, Puryanti; MUHADI, Muhadi. Analisis Pengaruh Kualitas Pelayanan terhadap Tingkat Loyalitas Pasien Rawat Jalan di RS. Surabaya. JI-KES (Jurnal Ilmu Kesehatan), [S. l.], v. 3, n. 2, p. 51–55, 2020. DOI: 10.33006/ji-kes.v3i2.143. Disponível em: https://journal.unhasa.ac.id/index.php/jikes/article/view/143. Acesso em: 9 jul. 2025.